SettsPlus F.A.Q

A tutorial on how to install the latest build of SettsPlus. It's recommended that you consult with your IT person before starting the process.

A checklist of hardware specs.

A step-by-step guide on how to update SettsPlus to the latest build.

Have a new printer? This tutorial covers how to set up the new printer within SettsPlus.

A useful guide on how to change printing margins if your letters don't seem to be coming out the way you wish them to be.

If you havce a new PDF letterhead and wish to add it to SettsPlus, this tutorial will guide you through the process.

SettsPlus requires Micosoft Word for our letter generation. To set Word up so it can talk with SettsPlus, this guide comes in handy.

If Word pops up a security settings message, please follow these instructions.

Sometimes Anti-Virus software falsely and incorrectly flags SettsPlus as dangerous software. You may need to fiddle with a few settings in your Anti-Virus software to allow you to get it all working. This tutorial runs you through step-by-step how to create these allowances.

A tutoral on how to grant specific users in your workplace permissions to do certain tasks. You're also able to restrict or modify existing permissions.

Are you looking to allow a new employee to use SettsPlus? This guide runs you through how to add additional users so they can login and start working!

Misspelt an employee's name or other details when creating a new user in SettsPlus? We can fix that by following the step-by-step tutorial on how to edit user data.

So we're able to help you with your technical issues, we must gain access to your machine remotely. This can sometimes be a little tricky for new users so we've provided an easy to follow guide on how to do just that.

Useful for when nothing happens when you try launch the support helpdesk when asked by one of our support technicians

For remote access into your machine, we use TeamViewer 9. Sometimes if you have TeamViewer 10 installed, it may cause some trouble when we are required to connect. Don't stress, this is easy enough to fix. Just follow the guide below.

Sometimes when you restart your machine or your connection drops out, SettsPlus isn't able to access all the special files it needs. To fix this, we've provided some easy to follow steps that allow the S drive to reconnect with SettsPlus

Click Here To Launch Tutorial

Getting an error code and unsure what it means? Here we show all the common error codes and what they refer to.